Your Intro is Costing You Business

Sep 9, 2025 Watch on YouTube

Being vague about what you do makes people check out. Sharper positioning can turn casual chats into actual leads being specific about your ideal customers and the real problems you solve for them.

You’re at some kind of event, a family reunion, a barbecue, a neighborhood party, could be anything, and someone asks you, “So what do you do?”

And you say, “Oh I run a wealth management company,” or “I own a roofing business,” or “I run a design agency.”

And then you watch their eyes glaze over, and maybe they ask a polite question or two, but then they move on.

They don’t know where to go from here in that conversation.

And the thing is, they probably know someone who would be a great client for you, but because your answer was so vague, they can’t retain that information and relay it to someone else.

If you say something generic like, “Oh I own a roofing company,” nobody’s gonna think, “Oh I know someone who’d be a perfect fit for you, I gotta remember to call them after this,” because, as far as you’ve clarified, anyone in the world who has a roof could be a customer.

That one forgettable moment, which you’ve probably lived through hundreds of times, is a symptom of the disease that’s killing your business.

I'm James Archer.This is Why Firms Hire Me.

3 Decades in Marketing 20+ Years in the C-Suite Hundreds of Firms Advised

For nearly three decades, I’ve focused on marketing strategy and business growth. My journey was forged in the real world:

  • I’ve held C-level positions for 20+ years, so I understand the pressures you’re facing.
  • I ran a successful marketing agency for 12 years, so I know the service business grind intimately.
  • I’ve helped hundreds of businesses achieve strategic clarity, from startups to Fortune 500s, so I have deep experience doing exactly this work.
  • My work has been featured in major media outlets, including NPR, The New York Times, Inc. Magazine, Fast Company, and Entrepreneur.
  • I’ve delivered over 100 speaking engagements and written countless articles on what actually drives business success.