Product

Drop the buzzwords and watch how primal Friend or Foe instincts shape every click. Build consistency, character, and reassurance, or keep losing silent prospects who never call back.

Agile began as a manifesto and became an industry. When design teams adapt it without dogma, tension turns into flow, scope changes stop derailing, and client collaboration beats paperwork.

The basic elements of highly successful online videos are really just fundamental principles of human interaction, and you can apply to nearly any form of communication (especially marketing). While there's no way to guarantee that anything will "go viral," studying and applying those basic elements…

Smell sells. Tap scent marketing’s subconscious power to lift mood, memory, and sales. Choose simple, context-smart fragrances, tune the intensity, and watch productivity rise without customers noticing why.

Archetypes are based on the idea of universal, reoccurring characters or personifications that represent something fundamental about the ways we identify ourselves and relate to the world around us. A few years ago, we began the process of gathering raw archetypes from as many sources as we could. I…

The typical modern consumer generally assumes quality and functionality as given, so what they’re really seeking are experiences that help them to fulfill their psychological needs (affiliation, aspiration, and identity). A key way to satisfy all of these needs is to cultivate a "tribe" around your …

Cereal is great. You throw some milk on it, and you’ve got a tasty and relatively nutritious breakfast. Theoretically, cereals–at least the basic, unadorned ones–should be relatively universal. There’s not much about them that predisposes them to any particular demographic or psychographic group. Ap…

Great advertising is exceptional truth-telling. In 1912, Harry McCann and four partners launched the advertising agency that would later become McCann Erickson. Their founding motto was “Truth Well Told,” which beautifully expresses one of the most fundamental (and often misunderstood) principles be…

Is the Häagen-Dazs brand fundamentally inauthentic? The name “Häagen-Dazs” doesn’t actually mean anything. It’s not an ancient Danish city or the name of two Swiss ice cream masters or anything of the sort. The name was made up by Jewish-Polish immigrant Reuben Mattus, who sat at his kitchen table i…

After years of soul searching, experimentation, and dipping our toes in the water, we here at Forty have finally committed to fully adopting the Agile methodology across the board. This is a pretty radical change for a marketing agency. The Agile methodology was developed in the software industry, a…

When you're designing something, it's easy to fall into the trap of designing it for yourself. If you tend to be an emotional decision-maker, you might focus on feelings and sensations rather than raw data. Conversely, if you're a detail-oriented decision-maker, you might skip all that emotional "fl…

When I was young, I had a really pessimistic view of marketing. I thought advertising was about emotional blackmail and manipulation, branding was conceptual mumbo-jumbo, design was pointless visual fluff, and public relations was just a way to hide your faults and deceive your customers. Taken toge…

Behind famous logos are scrappy stories, not pricey brainstorms. From Adidas to Volvo, names often spring from rivers, jokes, and founders’ quirks, proving creativity and context beat consultants.

A customer’s attention: it’s exceedingly difficult to acquire, experts measure it in milliseconds, it vaporizes if mistreated, and it’s worth far more than gold or diamonds. Scared? Don’t be—it’s putty if you know how to handle it. **Attention is the most fundamental unit of design.** Once you get p…

Alltel’s faux lawsuit fizzled. Forced jokes, cardboard characters, and fear of offense drained the story. Viral needs craft and risk, more novelist than ad shop, or the web shrugs.