Doing the Right Thing and Making the Most Money Often Don't Align
The best fractional CMOs aren't failed agency owners. They're people who left because they refused to sell the wrong solutions just to make more money.
The fractional revolution is coming, and its best practitioners will be refugees from the agency world. Not because they couldn’t hack it, but because they couldn’t stomach selling templated services that weren’t right for every client. Agencies succeed by specializing and scaling specific services, which works great until you realize your hammer doesn’t fit every client’s nail. The people who’ll excel as fractionals are those who got fed up trying to force fit solutions and decided to do something bigger: actually solve each client’s unique problems. Running an agency successfully doesn’t mean running it right. You could have built an agency ten times larger by following the playbook: specialize, templatize, scale, repeat. But doing the right thing and maximizing profit exist in a Venn diagram with limited overlap. When you choose integrity over income, you’re choosing a path that makes less money but lets you sleep at night. Corporate environments and agencies create financial and managerial pressure to do things you know aren’t right for the client. That pressure builds until you realize you need the freedom to make the right call regardless of the financial consequences. The liberation from those stacked burdens is physical. Even facing the uncertainty of no clients and no guaranteed income, you look healthier and feel better than you did with a steady paycheck. There’s no more attending pointless meetings or executing strategies you know will fail. You’re free to serve clients properly and make decisions based on their long term success, not your quarterly targets. Making less money while doing the right thing beats making more while compromising your values. You don’t need millions. You need to provide for your family while maintaining the integrity that let you build trust with clients in the first place.