Writing for Business Owners
Two Decades of Insights (And Still Going)
I’ve written more than a hundred articles about business, marketing, branding, and design for publications like Inc. Magazine and others, as well as for my own various blogs and websites.
“James consistently amazes me with his insights on design, marketing, and business process.”
—Troy Busot (Founder & CEO, Athlinks)
Articles
The Zombie Guide to Human Resources
If your team was the last surviving band of humans in a city overrun by zombies, you wouldn’t let just anybody through the door would you?
Logos Are Getting Simpler
When designing a logo, it’s easy to go overboard. There are so many great elements you can work with (colors, textures, patterns, shapes, borders, typography, gradients, icons, etc.) that it’s tempting to include a little bit of everything to get your point across. In...
Crowdsourcing Your Brand: The Math Doesn’t Work
As much as our work at Forty is about “touchy-feely” stuff (psychology, emotion, metaphor, experiences, etc.), I’m still a numbers guy at heart. That’s why I get so frustrated every time I hear someone recommending crowdsourced design services like 99designs. The...
“It’s All About You” Doesn’t Work
We’re naturally attracted to people and brands that stand for something, and we’re suspicious of those that try to mold themselves around our preferences. Imagine this. You’re on a blind date. You: “So, where do you want to go?” Date: “Wherever you want to go.” You:...
The Incredible Power of Metaphors in Marketing
Once you’ve sorted out your company’s roots (purpose, values, style, etc.), you’ll find yourself faced with the challenge of trying to hold all that information in your head when making a decision. One of the best tools for dealing with this situation is a metaphor: a...
Two Powerful Examples of Cultural Marketing Metaphors
A cultural metaphor is strong because it references cultural icons shared by a brand’s consumers. Of the three types of brand metaphors, this one has the most potential to slide into “themeiness." But when it’s executed well, it can also be the most useful as a source...
Tap into Primal Customer Emotions with Brand Archetypes
Archetypes are based on the idea of universal, reoccurring characters or personifications that represent something fundamental about the ways we identify ourselves and relate to the world around us. A few years ago, we began the process of gathering raw archetypes...
The Battle Between Market Research and Gut Instinct
One of the great dilemmas in marketing is whether to trust your instincts over what the research is showing you. Both the agency (“we know how people think”) and the client (“we know our clients”) have important insights that might not show up clearly in the research,...
Is Business 2.0 Fundamentally Feminine?
Business is historically a male-dominated endeavor, so it’s no surprise that the stereotype about what it takes to succeed in business involves traditionally masculine characteristics: aggression, tactical thinking, bravado, ruthlessness, objectivity, ego, pride,...
Nobody Knows Anything About Branding
Screenwriter William Goldman once wrote of the movie industry that “Nobody knows anything. Not one person in the entire motion picture field knows for a certainty what’s going to work. Every time out, it’s a guess…nobody, nobody–not now, not ever–knows the least...